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Frequently Asked Questions
Everything you need to know about MyDealsInCity
For Consumers
How do I create an account?
Is the app free to use?
How do I redeem an offer?
Can I use a code more than once?
What if a merchant refuses to honour my code?
How do I change my city?
What does "Save an offer" do?
For Merchants
How do I list my business?
How much does it cost?
How does the ranking algorithm work?
What is the offer approval process?
How do I verify a customer's redemption code?
Can I pause or stop an offer?
What payment methods do you accept?
Account & Privacy
How is my data protected?
Can I delete my account?
How do I opt out of notifications?
I forgot my phone number / lost access. What do I do?
Technical
Which cities are currently supported?
Is there a mobile app?
The deal shows "Expired" but the date hasn't passed yet?
Still have questions?
Our support team is here to help.
Contact Support